Password Reset

To reset your password, we need to confirm your identity.
Once you correctly answer the questions on the following pages, you will be prompted to create a new password.

If you need additional assistance, please contact umpqua.online banking Customer Support at 1-866-486-7782, during regular business hours (Monday-Friday 7:00 am – 6:00 pm and Saturday & Sunday, 8:00 am - 5:00 pm).

Login ID: (Your current login id)
Date of Birth: (MM/DD/YYYY)